89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    DigiPOS is an innovative service for accepting contactless payments on a mobile device. When you install the DigiPOS application, your phone will turn into a POS terminal.


    • A convenient and secure solution for accepting payments

    • Easy to use and manage

    • A short time between applying for the service and getting to use it

    • No cables or additional devices necessary

    • Everywhere with you


    • Contactless payments

      DigiPOS allows you to accept contactless payments made with Maestro, Visa and Mastercard cards.

    • Reimburse cardholders

      You can reimburse cardholders in case of a refusal of a good or service.

    • Web portal

      You receive access to a web portal where you have full information for the operations on DigiPOS, manage your terminals and you create users (cashiers) for easier reporting.

    All you need is:

    • A mobile device with operating system Android (version 10 or higher) and supporting the NFC technology.
    • Internet connection (mobile data or WiFi)

    Contactless payments

    Accept contactless payments in few easy steps:

    1. Visit your nearest branch.
    2. Install the DigiPOS application.
    3. You are ready to accept payments.

    Contacts and assistance

    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)


    Help and support

    Phone: (+359 2) 962 41 02


    Visit the nearest office of the bank.