89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    With the POS terminals from UBB you provide your customers with the opportunity to pay fast, convenient, and secure with their digital wallets and payment cards.


    • More customers and sales

      When using a POS terminal, you provide a secure and convenient way for payment to your clients and they are predisposed to spend more compared to paying in cash.

    • Savings on cash flow management and optimizing time

      You decrease your expenses for cash collection or depositing in the bank branch, because you receive the payments directly to your business account. No need of keeping cash availability for providing change to the customer. You eliminate the possibility of the errors when counting banknotes and the risk for accepting counterfeit banknotes.

    • You have complete information

      You have detailed reports for your transactions.


    • The POS terminal is a physical device, which transfers the purchase amount from the customer’s payment card to your merchant account. The device is connected to the card issuer and the payment is confirmed in real time.
    • You can install a POS terminal in your store, at the reception desk of your hotel or in your office.
    • Through UBB POS terminals you accept payments with cards with the most popular brands - Visa, Visa Electron, V PAY, Mastercard, Maestro, Bcard, Diners club, Discover, Transcard, regardless if they are issued in Bulgaria or abroad.

    Mobile or standalone GPRS device, which can come with or without additional device for PIN entering (PIN PAD) and works with SIM card for data transfer (provided by UBB). The mobile POS is suitable for bars and restaurants and the standalone POS is suitable for places with network coverage and there is no need to move it around.

    Apply for a POS terminal

    Apply for a POS terminal in your nearest branch.

    Additional advantages

    • Free POS installation.

    • Free maintenance.

    • Free employee training for work with POS terminals.

    • Free marketing materials.

    • Option to track the performed payments via KBC Online Bulgaria.

    • Option for integration between the POS and the cash desk interface.

    • Favorable financial terms.

    Contacts and assistance

    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)


    Help and support

    Phone: (+359 2) 962 41 02


    Visit the nearest office of the bank.