89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Cash Operations

    Cash deposit and withdrawals in different currencies at UBB’s branch.


    • Deposits and withdrawals

      The clients have the possibility to make cash deposits and withdrawals in the currency of their accounts or in a different currency.

    • The amounts are credited to clients’ accounts in real time.

    • Special bank counters

    • Electronic prenotices

      The client has the possibility to send an electronic request for withdrawal of cash above a certain amount via our online banking system KBC Online Bulgaria.


    Cash operations (currencies)

    UBB opportunity to deposit and withdraw cash in the following currencies: Bulgarian lev (BGN), Euro (EUR), United States dollar (USD), British pound (GBP) and Swiss franc (CHF).

    Cash commissions

    The cash commissions, including minimum and maximum, are calculated for each cash operationduring the day, separately for deposit and withdrawal, dependingon the currency of the operation.

    Request for cash withdrawal

    The withdrawal of cash exceeding a certain amount requires a 2 business days pre-notice deposited in UBB’s branch or sent via KBC Online Bulgaria.


    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)



    Visit the nearest office of the bank.