89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Because we appreciate your time

    You can perform bank operations from your office or home or while you are traveling! All you need is a mobile phone or a tablet with the KBC Mobile Bulgaria mobile application installed!

    * All described KBC Mobile Bulgaria services and functionalities are available for customers who have signed a payment services contract with KBC Bank Bulgaria.


    • Convenient and economy

      Make transfers fast with low fees.

    • Phone notification

      Get a live information for income transfer, credit offers and currency rates.

    • Fast and safety login

      Your accounts are one touch away by using a biometric login.

    • Easy to use

      Select a home screen and set up Dark/Light mode.


    You get up-to-date information about your bank products

    • Monitor the balances and movements under current and card accounts and receive information on credit and deposit products.
    • You get individual offers specifically for your company’s needs as well as news related to the Bank's products that you use.

    Manage your Cards

    • Turn your card on and off.
    • View the exact balance of your cards.
    • Change your mobile phone number to receive an authorization code for online payments (3-D Secure).
    • Set an ePIN for online purchases.
    • Change the operational limits of your cards.

    Initiate transfers

    • Choose a recipient by drop-down list of all your recipients so far.
    • Apply a transfer easily by selecting the code that appears in the phone keypad in the SMS code filed.
    • All it takes is a few steps to initiate BGN or foreign currency transfers worth up to BGN 5000. When the money is going to one of your other accounts within the bank, you can initiate transfers of up to EUR 15,000 or the BGN equivalence via an additional security tool (SMS or token verification).
    • Select and initiate transfers using templates saved in KBC Mobile Bulgaria or KBC Online Bulgaria.

    Find your nearest office or ATM and calculate exchange rates

    Using the office and ATM locator you find the objects nearest to your location on the map. Calculate cash and cashless exchange rates and convert between the major currencies using a currency calculator.


    All you need to use the mobile app is to be a registered user of KBC Online Bulgaria. You use the same username and password to access the service.

    Install the mobile app

    Download Mobile App from App Store

    Compatibility iPhone, iPad (iOS version 11.0 or higher) Mobile app for iOS

    Download Mobile App from Google Play

    Compatibility AndroidTM (version 6.0 or higher)

    Mobile app for Adnroid.

    Download Mobile App from AppGallery

    Compatibility AndroidTM (version 6.0 or higher)

    Мобилно приложение за Adnroid.

    Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. 
    Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.
    AppGallery is Huawei official app distribution platform.


    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)



    Visit the nearest office of the bank.