89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    The Bank is in your office with KBC Online Bulgaria

    You get access to convenient internet banking developed specifically for the needs of legal entities, which saves your time and reduces your costs.

    All described KBC Online Bulgaria services and functionalities are available for customers who have signed a payment services contract with KBC Bank Bulgaria.


    • Convenient

      With KBC Online Bulgaria you can perform bank operations from your office or home without taking time to visit a bank office.

    • Cost-saving

      You decrease your monthly bank transaction costs with lower fees for online transfers compared to paper-based transfer fees.

    • Secure

      The security of your funds is guaranteed thanks to various methods of data protection. You can confirm a transfer created by your employee and sign it using an SMS code and/or a token (hardware device or a specialized mobile application).

    • Flexible

      You can add an unlimited number of users with different access rights to banking services. Thus you organize the information that you want to be visible and that you want to make available to each individual user.

    • Comprehensive

      You get the whole information in one place and use one username and password to sign in to your personal and business account.


    Up-to-date information about your accounts

    • You keep track of the balances of current and card accounts.
    • You access daily and regular statements in a printable file format.
    • You are informed about transfers received and ordered by you.
    • You export data in different formats — Word, Excel and XML.


    • Prepare and send transfers in BGN and a foreign currency in this country and abroad as well as exchange currency, make payments to budget and payments under e-invoices.
    • The platform supports import of a mass file to order payment of your employees’ salaries.
    • For your convenience, you can create templates of regular transfers.

    Online forms

    • Prepare and send cash withdrawal requests from a bank’s office.
    • You reject paper-based statements.
    • Manage your cards by submitting requests for: reissuance of a card, card blocking, сhange of the operational limits of your cards, etc.


    • Monitor the status of your credits — you get information about the date of provision, the instalments and the credit balance.
    • Submit a request for disbursement or repayment of a loan.
    • Submit applications for the issuance or change of a bank guarantee or letter of credit. You can get acquainted with the news in Documents.

    Current news

    • You learn first about the new promotions and products of the bank.
    • You receive individual offers tailored to your company’s needs.

    Trusted beneficiaries

    • You can create your list with Trusted beneficiaries to save time when making transfers.
    • You keep the existing rules for creating and singing payment documents.
    • You can create Trusted beneficiary from templates, menu "Transfers" and right after making a transfer.


    1. Visit a bank office that is convenient for you or submit a Application form for providing  electronic services to Legal entities and Sole traders.
    2. You will receive a personal envelope with your username and password to access KBC Online Bulgaria.
    3. The service will be activated within 3 business days after you receive your username and password.

    Contacts and assistance

    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)



    Visit the nearest office of the bank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.