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Headquarters

Address

89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria

 


Branches and ATMs

Find the nearest office or ATM


Call Center

Phones

0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users

E-mail

Info@ubb.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.


Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phone

(+359 2) 962 41 02

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Tariffs

Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks


General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications

Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications

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KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.

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Saved pages

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    Viewed pages

    List of last viewed pages.

    Direct Debit

    Bulk payments for Direct Debit in BGN

    This service provides the clients with a quick and easy way to collect receivables from their customers through a bulk payment order for direct debit in BGN.

    Advantages

    • The clients may reduce their costs and the time related to the collection of outstanding amounts from their customers.

    • The clients receive detailed information about the execution/rejection of direct debit orders.

    • The clients effectively track the collection of their receivables.

    • The clients increase the collection rate of their company’s receivables.

    Details

    Via this service the clients have the possibility to collect their receivables in BGN from all their customers through direct debit orders regardless whether they are clients of UBB or of another bank.

    The clients can generate direct debit requests for all of their customers as one direct debit bulk payment via the internet banking system KBC Online Bulgaria.

    UBB executes immediately direct debit orders for all of clients’ customers with accounts in the Bank and ensures that the orders for payees with accounts in other banks are further redirected.

    Contacts

    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)

    E-mail: info@ubb.bg

    Branches

    Visit the nearest office of the bank.