89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


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    Viewed pages

    List of last viewed pages.

    Guarantee Agreement JEREMIE Trade Finance

    JEREMIE Trade Finance Guarantee Program is developed in support of Small and Medium-sized enterprises, including Small Mid-Caps by providing enhanced access to trade finance products as well as working capital financing. 

    The transactions benefit from support from the Documentary Finance Guarantee Facility, implemented by the European Investment Fund and funded by the Ministry of Economy of Republic of Bulgaria within the framework of Programme "Recovery" with national funds received as reflows from JEREMIE Initiative operations.


    • Relaxed collateral requirements.

    • Competitive price terms.

    • Improved possibilities for financing.


    Credit parameters
    • Up to 3 000 000 EUR for SMEs
    • Up to 1 875 000 EUR for Small Mid-Caps

    Provided that the granted De minimis amount from the current and the previous 2 calendar years, including the De minimis from the current transaction do not cumulatively exceed 200 000 EUR (up to 100 000 EUR for companies operating in road freight transport).

    Currency EUR, BGN, USD
    Products guaranteed by JEREMIE Trade Finance
    • Working capital limits (Term limits, Revolving loans and Overdraft limits)
    • Trade finance (Letters of Credit, Letters of Guarantee, Factoring limits)
    Guarantee coverage 80 %
    • Minimum maturity – 6 months
    • Maximum maturity – 60 months, but not later than 31.12.2025

    The Final Recipients must comply with the requirements of JEREMIE Trade Finance Program and the requirements of the bank’s Credit Policy.


    Application procedure

    Micro, Small and Medium-sized enterprises according to the SME law (up to 249 employees) as well as Small Mid-Caps (up to 499 employees) registered and operating on the territory of Bulgaria which comply with at least one of the following criteria:

    • The enterprise is not an "undertaking in difficulty"(within the meaning of Commission Regulation (EU) No C (2014) 651/2014 of 17 June 2014).
    • The Final Recipient is not subject to collective insolvency proceedings.
    • The Final Recipient shall not have a substantial focus on one or more restricted Sectors set in JEREMIE Guarantee Agreement.

    Restricted activities:

    • Any production, trade or other activity, which is illegal under the laws or regulations of the Republic of Bulgaria.
    • Refinancing of an existing exposure, more than 30% of the loan amount.
    • Double financing of projects which benefit from financing from the national or EU budget.
    • Restricted activities in accordance with Commission Regulation (EU) No 1407/2013 of 18 December 2013.

    Additional advantages

    • Long –term partnership with the EIF under European Programmes financing.

    • Cooperation and support

      Highly-qualified experts with experience in the field of corporate lending and financial services.


    Corporate Banking Department

    Address: Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000
    Phone: (+359 2) 91 985 101
    Fax: (+359 2) 91 985 140