89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    As a socially responsible financial institution, we strive to support our clients in their efforts to protect the environment through sustainable investments.


    • Joint implementation of sustainable projects in line with the EU regulations.

    • Wide range

      Of the financed projects.

    • Flexibility

      Flexible conditions tailored to the characteristics of the project.

    • Expertise

      Expertise in financing sustainable investment projects.


    Investments in solar installations for own business needs

    Specially developed product for financing investments in solar installations for the needs of your business.

    Learn more

    Investments in solar projects for selling the energy

    Financing investments for the production of solar energy for sale on the market, which are repaid by the cash flows generated by the specific projects.

    Learn more

    Investments in other renewable energy sources

    Loans for financing investments for generation of: wind energy; hydro energy; geothermal energy; biomass energy; waste energy.

    Learn more

    Projects for construction or acquisition of "green" buildings

    Specially developed product for financing projects for construction or acquisition of buildings with certain categories of energy efficiency certificates.

    Learn more

    Projects for improvement of the energy efficiency of buildings

    Financing of investments for improving the energy efficiency of buildings.

    Learn more

    Investments in manufacturing or purchasing of electric or sustainable vehicles

    Financing loans for manufacturing or purchasing of electric vehicles, bicycles, electric scooters.

    Learn more

    Water and waste management projects

    Financing of projects related to water and waste management.

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    Replacement of machines and equipment

    Financing investments for the replacement of machines and equipment that meet specific conditions in order to optimize the energy efficiency.

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    Sustainable and Responsible Banking

    Our business is based on our desire to bank responsibly, to be a reliable partner and to work for the benefit of society.

    Learn more