89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Specially developed product for financing projects for construction or acquisition of buildings with certain categories of energy efficiency certificates.


    • Classification of the project

      According to the EU Taxonomy (Regulation 2020/852 of the EU and its attachments).

    • Structure

      The credit will be structured according to the specific needs of your business.

    • Option for allocation

      Option for allocation under European and national financial institutions’ guarantee lines under certain conditions, resulting in relaxed collateral requirements.



    Up to 10 years.

    Financing projects for construction or acquisition of buildings

    With energy efficiency certificate labels А+ or А(-10% from the upper threshold for label A) or an international energy efficiency certificate (LEED Gold, BREEAM Excellent, DGNB/ÖGNI Gold, EDGE (indicating an energy savings score of at least 30%  with EDGE certificate) and other acceptable certificates).

    Project financing

    Possibility for project financing for construction of buildings.


    Competitive pricing upon agreement.


    Repayment of the loan is linked to the cash flows generated by your business.


    In most cases the assets of the project serve as collateral.

    Useful links