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Headquarters

Address

89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria

 


Branches and ATMs

Find the nearest office or ATM


Call Center

Phones

0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users

E-mail

Info@ubb.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.


Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phone

(+359 2) 962 41 02

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Tariffs

Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks


General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications

Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications

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KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.

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    Markets in Financial Instruments Directive (MiFID)

    On 1 November 2007, the European Union’s Markets in Financial Instruments Directive /MiFID/ came into force with the purpose to harmonize the regulations, procedures and requirements related to the financial instrument deals within the community. The adoption of the Directive has been dictated by the up swinging activity of an increasingly broad circle of investors on the financial markets, and the supply thereon of increasingly complex and diversified financial instruments and services. This makes it necessary to establish a new regulatory framework, which to encompass the wide range of services and activities provided to investors, as well as to ensure the required degree of harmonization guaranteeing the high level of protection for investors and the possibility for investment intermediaries to grant investment services throughout the entire European Community viewed as a single market.

    Bulgaria, in its capacity of an EU member state, is introducing the requirements of the Markets in Financial Instruments Directive /MiFID/ into the local legislation, by way of adopting the Law of Markets in Financial Instruments and Ordinance No38 regarding the requirements towards the activities of the investment intermediaries, which – like MiFID – came into force on 1 November 2007.

    Archive

    Data to be published with regard to (EU) 2017-575 starting from 01.10.2022 to 31.12.2022

    Data to be published with regard to (EU) 2017-575 starting from 01.07.2022 to 30.09.2022

    Data to be published with regard to (EU) 2017-575 starting from 01.04.2022 to 30.06.2022

    Data to be published with regard to (EU) 2017-575 starting from 01.01.2022 to 31.03.2022

    Data to be published with regard to (EU) 2017-575 starting from 01.10.2021 to 31.12.2021

    Data to be published with regard to (EU) 2017-575 starting from 01.07.2021 to 30.09.2021

    Data to be published with regard to (EU) 2017-575 starting from 01.04.2021 to 30.06.2021

    Data to be published with regard to (EU) 2017-575 starting from 01.01.2021 to 31.03.2021

    Data to be published with regard to (EU) 2017-575 starting from 01.10.2020 till 31.12.2020

    Data to be published with regard to (EU) 2017-575 starting from 01.07.2020 till 30.09.2020

    Data to be published with regard to (EU) 2017-575 starting from 01.04.2020 till 30.06.2020

    Data to be published with regard to (EU) 2017-575 starting from 01.01.2020 till 31.03.2020

    Data to be published with regard to (EU) 2017-575 starting from 01.10.2019 till 31.12.2019

    Data to be published with regard to (EU) 2017-575 starting from 01.07.2019 till 30.09.2019

    Data to be published with regard to (EU) 2017-575 starting from 01.04.2019 till 30.06.2019

    Data to be published with regard to (EU) 2017-575 starting from 31.01.2019 till 31.03.2019

    Data to be published with regard to (EU) 2017-575 starting from 01-10-2018 till 31-12-2018

    Data to be published with regard to (EU) 2017-575 starting from 01-04-2018 till 30-06-2018

    Data to be published with regard to (ЕU) 2017-575 starting from 31-01-2018 till 31-03-2018