89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

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    Viewed pages

    List of last viewed pages.

    Non-bank Financial Institutions

    The Bank is one of the preferred partners for the non-bank financial institutions and provides full range of services to an increasing number of insurance and pension insurance companies, fund management companies, investment firms, leasing and factoring companies etc.


    • Specialised unit which services non-bank financial institutions

      The Bank has a specialised unit which services non-bank financial institutions. Highly qualified staff maintains contact with the clients from this segment and coordinates the overall relationship between the bank’s business units and the non-bank financial institutions.

    • Full product range

      The Bank provides to its clients from the segment access to capital market instruments, offers a wide range of investment products, facilitates currency purchase/sale transactions, renders custodian services, grants trade finance, provides innovative card and savings products, and enables payments and transactions in BGN and foreign currencies.

    • Membership

      The Bank is a member of the Bulgarian Stock Exchange-Sofia AD and Central Depositary AD.

    Products and services

    Accounts maintained in BGN and foreign currencies

    The Bank offers tailor made terms to its non-bank financial institution clients, depending on their individual needs and requirements.


    The Bank is a preferred partner of the non-bank financial institutions in the field of deposit products.

    Payments and transfers from/to other banks

    The Bank executes local (through the BISERA and RINGS national payment systems) and cross-border payments in local and foreign currencies.

    Learn more


    With the Bank’s cards, the non-bank financial institutions can remotely access the funds in their accounts.

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    POS terminals

    With the Bank’s POS terminals the clients of the non-bank financial institutions can make non-cash payments quickly and easily. At the same time, the company facilitates the administration of its receipts.


    Virtual POS: the Bank offers the newest type of service on the card market: e-commerce. E-commerce is a secure method of accepting payments for goods and services on the company’s website.

    Trade finance

    The Bank offers trade finance, including letters of credit and guarantees.

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    Capital markets

    The Bank actively participates on the foreign currency and money markets.

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    Investment banking

    As a major primary dealer, the Bank has a leading position in securities trading of local Government Bonds. Acting in its capacity of investment intermediary, the former KBC Bank offers its clients the full range of services on the local equity market, as well as on foreign equity markets.

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    Custodian services

    The Bank is one of the leading banks in Bulgaria to offer custody services to local and international clients.