89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for fees and commissions for Legal entities and Sole traders

Tariff for Banks

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


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    Institutional Clients

    UBB is one of the leaders in providing services to central and local government authorities, sovereigns and international organisations, municipalities and their structures, municipal and state undertakings, and non-governmental organisations, by providing comprehensive bank services and a full range of bank products.

    • Specialised units

      The Bank has specialised units that provide services and financing to institutional clients, including state and municipal undertakings, municipalities and other budgetary authorities, government structures, and NGOs.

    • Contract with the Ministry of Finance

      The Bank has a contract with the Ministry of Finance, under which it services budgetary organisations’ transit accounts, SEBRA payments, revenue collection transactions and other funds received through card payments.

    • High-quality service

      The Bank offers a high-quality services in accordance with budgetary statutory and regulatory provisions.

    Products and services

    Accounts maintained in BGN and foreign currencies

    The Bank opens accounts for budgetary authorities included in the Single Account System in compliance with the legal framework regarding budgetary organisations.

    Payments and transfers from/to other banks

    The Bank executes local (through the BISERA and RINGS national payment systems) and cross-border payments in local and foreign currencies.

    SEBRA (electronic budgetary payments system)
    All payments originating from accounts of budgetary authorities included in the Single Account System must be executed through SEBRA.

    POS terminals

    The Bank offers the installation of POS terminals to budgetary authorities under its contract with the Ministry of Finance for servicing budgetary organisations’ transit accounts, SEBRA payments, revenue collection transactions and other funds received through card payments.

    Learn more

    Loans to municipalities

    The Bank is an active player on the market where funding is provided to projects implemented for the benefit of the local community. The bank offers various types of loans according to the municipalities’ specific needs: investment loans, revolving credit, bridge loans, etc.


    With the Bank cards, institutional clients can remotely access the funds in their accounts.

    Learn more

    Provision of salary services to institutional clients

    The Bank offers a quick, easy and convenient way of transferring salaries to employees’ card/current accounts.

    Learn more