89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.



    UBB joins the Equity Day 2023 initiative

    On June 15th individual investors, clients of UBB, who wish to conclude transactions with shares, will be able to do so without payment of fees and commissions.


    KBC Bank Bulgaria merges officially in to United Bulgarian Bank AD (UBB)

    The legal merger at this stage leads to no significant changes for the clients

    Exchange rates

    25.09.2023 12:50

    Buy rates

    1  EUR =  1.949 BGN

    1  USD =  1.798 BGN

    1  GBP =  2.199 BGN

    1  CHF =  1.975 BGN

    25.09.2023 12:50

    Sell rates

    1  EUR =  1.960 BGN

    1  USD =  1.870 BGN

    1  GBP =  2.284 BGN

    1  CHF =  2.061 BGN



    Upcoming changes in payments from/to the budget

    In connection with the instruction of the Ministry of Finance and the BNB 03/03.05.2023, as of 01.10.2023, changes in the content of payment orders for payment from/to the budget.


    Аmendments of the Payment Services and Payment Systems Act in force of 1st of September 2023

    UBB introduces alleviated charging of certain transactions via a Payment Account with Basic Features in the cases, stipulated in the law.


    Upcoming changes in the Tariff for Individual clients – in force as of 01.09.2023

    We would like to inform you that effective from 01.09.2023 UBB amends the Fees and Commisions Tariff for Individual clients.