Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

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Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Calls to 0700 10 000 are charged according to your tariff plan for calls to 0 700 numbers.

Calls to 1721 are billed as A1-A1 or Yettel-Yettel according to the subscribers own rate plan.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


Public relations section


Human Resources

Human Resources Department


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

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General Conditions and Forms for Individual Clients.

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    You can send money from your debit or credit card to your friends and family in a quick and easy way via RaiPay mobile wallet. Fast card transfer in BGN shall be executed immediately and the amount shall be at beneficiary’s disposal right away.  


    For your fast card transfers you’ll need:

    • A card issued by Raiffeisenbank.

    • Installed mobile application RaiPay, available at Google Play and AppGallery.

    • The beneficiary card must be issued in Bulgaria.

    What is RaiPay

    RaiPay is a free mobile application for Android smart phones that gives you access to your debit and credit cards by Raiffeisenbank. Through RaiPay you can make contactless payments and withdrawals directly with your phone, and you can also confirm your online purchases at e-merchants. See how you can add your cards by Raiffeisenbank to your digital wallet.

    Transfer money

    1. Open "Send money" menu in RaiPay.
    2. Type the amount and the beneficiary’s name and card details by one of the following ways:
      • Type manually the 16-digit number
      • If the beneficiary is with you tap the card to your mobile phone or open your mobile phone camera to scan the card number
    3. Push "Continue" button and you are ready!

    It is so easy and pleasant!


    Fees for your fast card transfers made from 01.04.2022 until 30.06.2022 shall not be due.

    Promotion shall apply to the fees due for the transfer. In case of card transfer made to a card in currency other than BGN the cardholder of the card in other currency may be charged for the exchange differences. After the expiry of the promotional period transfers shall be charged under the tariff of Raiffeisenbank.


    Check the terms and the limits of the instant card transfers

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