Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Calls to 0700 10 000 are charged according to your tariff plan for calls to 0 700 numbers.

Calls to 1721 are billed as A1-A1 or Yettel-Yettel according to the subscribers own rate plan.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


Public relations section


Human Resources

Human Resources Department


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

Your opinion


Other contacts



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Modern design and more functionalities for you!

    You don’t have to set aside time to visit a bank office, wait your turn in the queue and complete paper forms! Your personal bank is always with you on your computer!


    • Convenient

      With KBC Online Bulgaria, you can bank 24/7 – all you need is internet access. And you can spend the time saved on yourself and the important people in your life!

    • Secure

      Your funds are protected – the information on the page is encrypted and the transfers you order are authenticated by a single-use code you receive as an SMS or from a software token.

    • Value deal

      In choosing KBC Online Bulgaria, you don’t save just time but money too, because the fees for transfers ordered through our e-banking platform are up to 68% lower than the fees for transfers ordered in a bank office. What is more, the use of KBC Online Bulgaria is completely free of charge!


    • Order transfers quickly, at any time

      With KBC Online Bulgaria, you can initiate BGN or foreign currency transfers to third parties and between your own accounts. You can also initiate budget payments in BGN. All intrabank BGN transfers are processed in real time!* You can exchange currencies and pay e-invoices! You can save templates containing the details of accounts to which you often make transfers (e.g. money transfers to your children or parents, rent or insurance payments, etc.) You initiate regular BGN and budget payments.

    • Pay your bills

      Pay your bills to more than 650 providers. You can pay single time or create subscription for an automatic montly payments. You receive free email notifications about new pending bills and payment status.

    • You know what happens to your money

      Access up-to-date information on all your accounts, cards, deposits and loans whenever you need to. You know when you’ve used your card, how much you’ve paid and what the payment was for, what amounts have been received into your account, how much the next loan payment is and when it is due, when the maturity of your deposit is, and how much money you have at any given time. Print out statements, balances and payment orders whenever you need to.

    • Manage your cards, deposits and investments

      Manage your contactless credit and debit cards, convert the loyalty points collected when using your credit card into real money, open and close deposits without having to visit a bank office. In KBC Online Bulgaria, you can also register and sell units in mutual funds of KBC Investment Management, as well as have them bought back.

    • Receive offers and messages made especially for you

      You receive personal offers tailored to your needs, as well as preferential terms as a customer of the bank. You are the first to find out about any new promotions and important changes to the products you use.

    You can get information on transfer execution periods in the bank Tariff .

    Additional advantages

    With KBC Investment Management everything is easier and more convenient!

    • Wire money easily by payment wizard

    • Make quick transfers between your own accounts

    • Arrange the information on your home page via drag and drop widgets

    • Bank via smartphone or tablet with responsive design

    If you want to take advantage of all the functionalities of KBC Investment Management, visit a KBC Bank office to assign active rights to your accounts.

    Online registration

    Enable access to online banking online!

    • You get access to up-to-date information about your accounts and products.

    • You make transfers between your own accounts.

    • You make bill payments.

    • You can follow activities on your profile.

    • You can recieve special offers and messages from the bank.

    Register via KBC Mobile Bulgaria

    Bank with ease!

    Register by downloading your personal bank mobile application KBC Mobile Bulgaria! You can login with fingerprint or FaceID for all devices that support functionality.

    Download and instal from Google PlayAppGallery or App Store!

    Registration in bank office

    KBC Online Bulgaria is activated in one visit to the office.

    1. Choose and visit a KBC Bank office that is convenient for you and submit a registration application.
    2. You will immediately be given an initial username and password.
    3. You will receive a text message when your account is activated.

    See how much you save
    ServiceService fee in a bank branchService fee through KBC Online BulgariaWhat you save
    Transfer in BGN to other bank via BISERA 5 BGN 0.80 BGN 4.20 BGN
    Transfer in BGN to other bank via RINGS 20 BGN 13 BGN 7 BGN
    Internal bank transfer in BGN (between different customers) 3 BGN 0.40 BGN 2.60 BGN
    Outgoing payments in EUR to countries inside the European Economic Area  up to equivalent of BGN 100 000 2.56 EUR 0.41 EUR 2.15 EUR
    Outgoing payments in EUR to countries inside the European Economic Area equal or greater than the equivalent of BGN 100 000 10.23 EUR 6.65 EUR 3.58 EUR
    Transfer in foreign currency to other bank - Individual clients  0.20% min 17 EUR 0.15% min 15 EUR 0.05% min 2 EUR
    Internal bank transfer in foreign currency (between different customers) 3 EUR 1.5 EUR 1.5 EUR
    Request for Direct debit 5 BGN 1 BGN 4 BGN

    All other KBC Online Bulgaria fees and commissions are charged in accordance with the current Tariff of KBC Bank .


    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)


    Visit the nearest office of the bank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.

    Featured products

    Withdraw from the ATMs of the bank, make intrabank transfers with KBC Mobile Bulgaria and receive notifications for credit transfers free of charge.

    Account For Salary

    Be free and confident with Account For Students.

    Account For Students

    Bank quickly and easily with the mobile app KBC Mobile Bulgaria!

    KBC Mobile Bulgaria

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