89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    BGN or foreign currencies? Receive or send?

    You don’t have to go to a branch of the Bank to manage your funds. Your funds are protected and accessible at all times!


    • Flexibility

      Perform inter-bank transfers in real time and outgoing transfers, including to accounts of government institutions.

    • Control

      You receive a text message as soon as the money is in your account.

    • Convenience

      Receive and initiate transfers in various foreign currencies without having a current account in the relevant currency.

    • KBC Mobile Bulgaria notifications

      Free subscription for notifications for credit movements in KBC Mobile Bulgaria.

    BGN transfers

    The Bank executes transfers in BGN within the territory of Bulgaria through BISERA (Bank Integrated Electronic Payment System) or RINGS (Real-time Gross Settlement System).


    BISERA allows execution of payment orders for amounts less than 100.000,00 BGN with the same or next value date of the beneficiary's bank.


    To obligatory settlement through RINGS are subject all payments equal to or exceeding 100.000,00 BGN as well as payment orders for smaller amounts upon customer's request. The originator's bank has a commitment to execute RINGS payment not later than 1 hour after receipt the payment order from the customer and the beneficiary's bank to credit the beneficiary within 1 hour after receipt of funds.

    BGN transfer fees

    According to the Tariff for fees and commissions of the Bank for Individual clients.

    Foreign currency transfers

    The Bank executes transfers within the territory of the country and cross-border transfers in foreign currency – by order of local and foreign individuals in accordance with the Bulgarian legislation.

    Currencies in which the bank executes payment orders

    The bank can execute a payment ordered by a customer in any of the following currencies: EUR, USD, GBP, CHF, PLN, TRY, SEK, NOK, DKK, JPY, RON.

    Other "exotic" currencies

    The Bank offers the option of ordering funds transfers to other banks in AUD, CAD, CZK, INR and more than 100 other currencies. It also processes transfers received from other banks in AUD, CAD, CZK, HUF and more than 35 other currencies. The money is debited from or credited to, as the case may be, the account you have with the Bank in the relevant currency equivalent at the exchange rate valid at the time of confirmation with the correspondent bank (Deutsche Bank), where the currency exchange is performed.

    • Option to receive and initiate transfers in various foreign currencies without having a current account in the relevant currency.
    • With a EUR current account with the bank, you receive/send the euro equivalent of the initial currency and thereby avoid additional currency conversions.
    • To take advantage of the option to receive a transfer from another bank in an exotic currency (or its euro equivalent), you have to inform your payer/counterpart that the Bank’s correspondent for exotic currencies is Deutsche Bank AG, London (SWIFT/BIC: DEUTGB2L).

    Due to the specific features of some currencies, the Bank reserves the right to change the currency lists at any time without notice.

    Fees and commissions

    As stated in the current Bank Tariff for individuals.

    Contacts and assistance

    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)