89B Vitosha Blvd., UBB Millennium Center, Sofia, Bulgaria


Branches and ATMs

Find the nearest office or ATM

Call Center


0700 1 17 17 - Domestic line

*71 71 - Short number for mobile users


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Charging of outbound calls to the indicated telephone numbers for contact purposes is based on the tariffs of your mobile carrier.

UBB has no relation whatsoever to mobile carriers’ policies and tariff plans.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


(+359 2) 962 41 02



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


KBC Bank Bulgaria and UBB united under the name United Bulgarian Bank (UBB)

On 10th of April 2023, UBB and KBC Bank Bulgaria officially united after the re-organization of KBC Bank Bulgaria EAD, through its merger into United Bulgarian Bank AD, was entered in the Commercial Register. The legal merger is the next step in the integration of the two banks after the Belgian KBC Group acquired the business of Raiffeisen Bank International in Bulgaria in the summer of 2022.

The process of the technical integration of UBB and present KBC Bank Bulgaria is underway. Until its finalization, our branch network, corporate website and the digital channels of the up-to-now KBC Bank Bulgaria will have a special symbol next to UBB logo. At this stage, clients do not need to take any actions and will continue to be serviced as until now. We will inform you about any future changes.


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Choose a credit card most suited to your needs and have money at your disposal anywhere and at any time.


    • Win while shopping

      Use your credit card every day and make wonderful emotions for yourself and your loved ones! Every purchase in your country brings you loyalty points that you can exchange for cash to your card or get discounts. Their value may exceed even the service charge on the card.

    • Make your daily life easier

      Pay in stores or on the Internet faster and easier than with cash. For purchases up to BGN 100 you have only to tap the card on the POS terminal to make a contactless payment; no PIN is required.

    • Be informed

      You receive a free SMS for any card transaction and the oustanding balance.

    • Pay without interest

      You pay no interest on card purchases if you repay the whole debt until the due date for repayment.

    Credit cards

    * The products are not available in all bank offices.

    CARD Fix

    Fixed minimum repayment and longer time for interest-free purchases with a grace period up to 50 days.

    Visa Classic Credit

    Enjoy the little things around you, ensure the safety of your travel and have money at your disposal all over the world.

    Mastercard Gold Premium

    Convenience and prestige in one credit card.

    Visa Platinum

    Privileges for travellers! Irrespective of the chosen destination your trip will be smoother with credit card Visa Platinum.

    BILLA Visa

    Discount for every purchase with the card at BILLA stores in this country.

    AVON Mastercard

    If you are an AVON representative, you can pay orders at AVON online by taking advantage of special terms and a long grace period of up to 50 days for purchases.

    Contacts and assistance

    Call Center

    0700 1 17 17 (domestic line)
    *7171 (for subscribers of mobile operators)

    +3592 483 1717 (for international subscribers)


    Help and assistance

    24 hours assistance for bank cards and POS

    Phone: (+359 2) 962 41 02