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Съдействие за всички продукти, услуги, полезни съвети и още за индивидуални клиенти на банката.
See allOur security advice
By putting the security of your financial resources first we recommend that you comply with the basic Security Requirements when working on the Internet and use the solutions provided by us.
The active profile provides the following additional options:
To perform active banking operations through KBC Online Bulgaria, you need to use one of the following security tools:
The software token is a compact, convenient and user-friendly mobile application that generates one-off valid codes for verification of your transactions and forms.
The KBC Token software token can be downloaded from the Google Play Store for Android or the App Store for iOS.
The Software Token is a specialized mobile application that enables easy and convenient authorization of bank transactions and requests on the Internet and mobile banking of KBC Online Bulgaria.
The KBC Token software token can be downloaded from the Google Play Store for Android or the App Store for iOS.
The KBC Token mobile application is completely free of charge.
Upon confirmation of payments and forms in KBC Mobile Bulgaria and KBC Online Bulgaria system, you will receive an SMS message with a one-off verification code to a mobile telephone number stated beforehand on the registration form.
The SMS message also contains payment information - the amount and the last digits of the recipient’s account or the type of order.
The registration for the service and receipt of SMS messages are completely free**.
** Additional fees may be charged by the mobile operator when an SMS is received in roaming mode.
The SMS authorization code is an additional tool to protect online payments. It is issued by KBC Bank Bulgaria and serves as a one-off temporary code sent via SMS to a mobile phone.
Upon confirmation of payments in KBC Mobile Bulgaria and KBC Online Bulgaria system, you will receive an SMS message with a one-off verification code of the selected transfer/group of transfers to a mobile telephone number stated beforehand on the registration form. The SMS message contains also payment information - the amount and the last digits of the recipient’s account. You need to enter the transaction verification code in the system. For additional security, it is recommended to check the payment details from the SMS message with the details of the transaction entered in the computer. You can confirm a group of payments with one SMS code.
The "SMS authorization code" is a service available to all current and future users of KBC Mobile Bulgaria and KBC Online Bulgaria who use online banking for active transactions and have a valid mobile number.
The registration for the service and receipt of SMS messages are completely free. Together with the guaranteed security of payments, the client also saves bank transaction costs as KBC Mobile Bulgaria and KBC Online Bulgaria transfer fees are significantly lower than the fees for payments made at a bank office.
All UBB clients can register for this service by visiting one of UBB’s offices and declaring their willingness to actively use online banking with SMS authorization code.
0700 1 17 17 (domestic line)
*7171 (for subscribers of mobile operators)
+3592 483 1717 (for international subscribers)
E-mail: info@ubb.bg
Visit the nearest office of the bank.
